Moria says, "While not a bad film by any means, it sits along there with Pirates and Frantic as one of Polanski’s not-quite-rans." The Guardian says, "this really is an exasperatingly boring film, and it is incredible that it is from the man who long ago brought us authentically frightening films in which evil really means something." DVD Talk likes it better than most, calling it a "superior horror hybrid that just misses greatness".
Roger Ebert says,
...only gradually do we realize the movie isn't going to pay off. It has good things in it, and I kept hoping Polanski would take the plot by the neck and shake life into it, but no. After the last scene, I underlined on my note pad: What?Empire Online says, "A strong first act, stunning cinematography and an appealing performance from Johnny Depp lull you into a false sense of security, before Polanskiís sense of the extremely ridiculous takes over, and, unfortunately, the whole thing rapidly descends into sub-End Of Days nonsense."