Native Memphians we are, but we had never been to the Bar-B-Q Shop. We remedied that back in June. We probably won't go back.
The place gets good reviews, high ratings, and some national attention. So it's a fine restaurant, and we should be proud. Our personal experience wasn't a happy one.
We went in and stood by the wait-to-be-seated sign for 5 minutes. When a group of 4 people came in a hostess came over, and The Husband told her there were 2 of us. She pointed back to a 2-people table in a corner at the back and told us to go sit there. She then took the people who came in after us to a table.
Once at the table we waited some more. We watched people who came in after us get water and have their orders taken. I tried to no avail to catch the eye of passing staff. After 20 minutes a man who may have been a manager came over and asked if we had been served. When we said no, he said he would have someone see about us. We waited. A table near us which had been seated after us had drinks brought. A few minutes later, a waitress came to take our drink order. The manager came back in a little while to apologize for what he called the miscommunication, but by then the bloom was off the rose. The waitress acted a bit surly, and I wondered if maybe the manager had fussed at her for leaving us unattended for so long. It hardly seemed fair to blame us for that. As I smiled and thanked her for every bit of attention I could get, she cheered up a bit. The waitress took our food order, brought our drinks and checked on us a couple of times early on; but we never got drink refills, and we had trouble getting the check paid.
I couldn't get a good picture in the restaurant. I brought half of my food home, though, so here's a photo of my take-home box:
I had a regular BBQ pork sandwich on their "famous" Texas toast and "gourmet" onion rings; and The Husband had the same sandwich on a bun with a side of potato salad. We each had a soft drink. Our total was about $23 before tax and tip (and yes, we left a standard tip). The food was fine, really, but we didn't find it outstanding in any way. We're glad we went, but we're sorry the service was so horrible and sorry the food wasn't great enough to offset the lousy experience.
I'm reminded of the scene from Duck Soup:
Ambassador Trentino: I didn't come here to be insulted!Now we know. Been there, done that, moving on.
Rufus T. Firefly: That's what you think!
When we got home we had pound cake and coffee for dessert:
The pound cake wasn't the "butter" pound cake we usually have, but was a "vanilla" pound cake. Very tasty. Ugly Mug coffee (a local roaster) took us into the evening.
Join the T is for Tuesday link-up at Bleubeard and Elizabeth's blog, where we share a beverage and whatever we've been up to.